Privacy Policy and Data Protection

At novarezopex, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and secure your data when you interact with our website and services.

Information We Collect From You

We gather personal and technical data to provide and improve our services effectively and securely.

• Contact details, including your name, email address, or phone number when you reach out to us.
• Technical information like your IP address, browser type, and usage patterns collected via cookies or analytic tools.
• Feedback, comments, or other user-generated content submitted through our website forms or communication channels.
• Transaction details if you make purchases through our ecommerce features such as billing address and payment information.

How We Use Your Data

Your information helps us deliver relevant content, enhance user experiences, and communicate effectively.

• Processing service requests, managing your account, and delivering customer support as needed.
• Personalizing the website experience based on your interests or preferences.
• Improving our website functionality, content, and service offerings using analytics and feedback.
• Complying with legal requirements, resolving disputes, and enforcing our terms and policies.

Legal Bases for Processing Data

We process personal data under Australian and applicable international privacy laws.

Your data is processed with your consent or as needed to fulfill service requests, meet legal obligations, or support our legitimate business interests.

Sharing Your Data

We may share data with trusted partners to provide services securely.

• Data is shared only when required with service providers, payment processors, or legal authorities to fulfill service requests or regulatory requirements.
• We do not sell or rent your personal data to third parties for marketing purposes.
• Where required by law, we may disclose information to regulators, authorities, or to defend legal claims.

Data Security

Your information is protected with industry-standard security measures, including encryption, access controls, and regular monitoring. While we strive to safeguard your data, no method is entirely secure. We encourage safe online practices to further protect your information when using our website.

Your Rights

You have important rights regarding your data and can make certain requests.

• Access the personal information we hold about you upon request.
• Request corrections to any inaccurate or incomplete data.
• Request deletion of your personal data, subject to line with legal and operational obligations.
• Limit or withdraw consent for certain uses of your data when allowed by applicable law.

Cookies and Tracking

We use cookies and tracking technologies to enhance your experience, understand user behavior, and provide tailored content.

View Cookie Policy View Cookie Policy

Contact Us

If you have questions or need to exercise your privacy rights, reach out to us using the details below.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant updates will be communicated clearly.